Do I have to provide my banking information to verify my income?
Unfortunately, if you aren't able or willing to provide your banking information to The Closing Docs, then we will not be able to approve your application using our standard income verification process. We must have independent verification that your stated income is what yo...
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Why is my security deposit more than a month's rent?
We use a formula to calculate the security deposit amount that all new tenants have to pay. That formula is based upon what's found in your background check when we're screening your application. It includes things like monthly income, credit score, late payments, rental...
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Can I get my Credit Contingency Fee removed or reduced?
Tenants who meet our screening criteria and get approved, but who have less than excellent credit (below 650) have to pay a monthly "Credit Contingency Admin Fee." This accounts for the fact that our experience has shown that these tenants are more likely to cause our ...
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Can you waive the higher deposit amount for me?
Unfortunately, our policies are pretty firm on this. We use a formula to calculate the security deposit amount that all new tenants have to pay. That formula is based upon what's found in your background check when we're screening your application. It includes things like...
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