Owner FAQ

Why can't I speak with my tenant myself?

We don't get this question very often, because most of our clients hire a property manager precisely because they're hoping to avoid having to deal directly with tenants. But on occasion we get a question from a client who wants to speak directly to a tenant, so we've...

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Can I get Revolution to pay my property taxes for me?

For most clients, the best way to pay property taxes is either by paying directly or by paying through an escrow account that is set up with their mortgage payments. This ensures that your payments are getting made even if there is no rent income due to vacancy, late paying tena...

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Why Do I Only Get an Invoice from Revolution Rental Management and Not From the Vendor?

On your Owner Portal, you can view a copy of our invoice for any bill by clicking on the "Bills" tab and then selecting the drop-down box next to the bill and selecting "View Detail." From there you can view or print a PDF copy of the bill, or just view the d...

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Can Revolution pay my HOA dues for me?

Revolution generally recommends that you pay the HOA bills for your property because most HOAs are quite bad about communicating directly with property management companies and only want to deal with the actual owner of the property. This makes it difficult for us to handle...

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What is the Pet Damage Guarantee?

Revolution Rental Management is one of the few property management companies that provide an actual guarantee against pet damage! So, how does this guarantee work? Here are the details:The Revolution Firm thoroughly screens every pet that tenants want to get approved. We use a t...

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Who should you contact with questions or issues with your rental property?

There are really two different stages with your property after Revolution Rental Management starts managing it for you, and different places to contact in both cases:Before a tenant is placed - Before we place a tenant in your property, your primary point of contact is your leas...

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How do I get reimbursed for pet damage?

If your property sustained pet damage, then you're in luck because Revolution Rental Management has the Pet Damage Guarantee! In order to request reimbursement under the guarantee, just fill out this form.Assistance animals (e.g., service animals, emotional support animals) ...

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Can I list my property for sale with another broker while Revolution is managing it?

When a tenant is in place in a property, they have several rights, including the "right of possession," and the "right of quiet enjoyment." Because of this, things can be a bit tricky when trying to sell a rental property with a tenant in place. We have to be...

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Can I terminate my tenant's lease early?

Sometimes situations come up where you need to get your house back in the middle of a lease. Perhaps you've been transferred back in state and you need to live there, or maybe there's a cash emergency that's come up, and you need to sell. Whatever the case, our stand...

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How can I terminate my management agreement?

If there is anything we can do to keep you as a client, please contact us at support@therevolutionfirm.com to discuss! We would hate to lose your business.But if you do need to terminate, the process and timing for that will vary based on what is in your management agreement. Bec...

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