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Owner FAQ

Using Your Owner Portal

This video discusses how to use your Owner Portal: 
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Will you work with home warranties?

Home warranties are generally a bad idea with rental properties (and arguably with any property, if you're the one paying for it). Think about it this way: a home warranty company makes their money on the spread between the cost of the repair work (including their own overhe...
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I'm a property owner. Do you accept Section 8 tenants?

Revolution Rental Management does not specifically exclude any applications based upon the source of income. However, we will not agree to enter into any separate agreements with housing authorities that modify our standard lease agreements. As a practical matter, housing author...
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I'm a property owner. Do you rent to tenants who have restricted dog breeds?

Here at Revolution Rental Management, we're dog lovers. So we hate to have any restrictions on any breeds of dogs. Unfortunately, insurance companies don't agree with us on this issue. The majority of homeowners' insurance providers have a list of restricted dog breed...
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How do I get a new copy of my 1099?

Every January, Revolution sends out 1099s to all clients for income received the prior year. We first attempt to send these to you by email, and then if you haven't accepted delivery by email by about the 25th of the month, we will send them out by old-fashioned "s...
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How can I update my contact information?

Since we use multiple software platforms to handle the management of your property, it can be a bit complicated to get all of your contact information updated in every system. If you just update your info in your Owner Portal, that won't filter out to all of our other system...
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Why is there a hold placed on my account?

The standard procedure is for Revolution to send you your rental income as soon as it clears the bank. But there are a few occasions when we have to put a hold on your funds, so this article lists those different reasons:If you have a vacant property, your account is automa...
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Can I do my own rent-ready repairs?

Over the years, we've found that owners trying to have their own rent-ready repairs done is one of the situations most likely to lead to misunderstandings later on during the repair process or after, so we like to go over a few key items whenever a client mentions that they w...
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Can we do a lease term longer than a year?

We're sorry, but company policy is to only do one-year leases or less. There are several reasons for this:Fair market rents fluctuate year-to-year, so it's important to make sure that the rent is adjusted on a regular basis to the most current fair market rent.There is co...
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What Does the Yearly OnSight PROS Inspection Cover?

On a yearly basis, approximately 90 days prior to lease expiration, we have our third-party inspection vendor conduct a very thorough inspection of your property. This company is OnSight PROS, and they are a highly regarded inspection company in the property management industry. ...
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