Tenant FAQ

How do I submit a repair request?

Go to the company website at www.revolutionrentalmanagement.com.  Go to the upper right corner and click on "Service Request". A drop-down menu will display, click on "Repair Request" to submit a repair request electronically. This is the preferred m...

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What is the Initial Pet Administrative Fee for?

The Initial Pet Administrative Fee is a one-time fee that a tenant pays at the beginning of a lease to compensate Broker for the extra work required in screening your pet and dealing with issues that may come up with your pet during the move-in process.

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Can you delay filing eviction on me?

When we send out eviction warnings, we frequently get requests asking if we can delay the eviction filing until a certain date. Unfortunately, we are not able to delay an eviction beyond our normal timeline. There are two primary reasons for this:Our responsibility is to our clie...

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Can a tenant terminate a lease early for domestic violence?

Thankfully, this is a question that doesn't come up very often. But sadly, it does come up. Can a tenant terminate a lease early because they claim to be a victim of domestic violence?In Georgia, during the 2018 General Assembly, a new law was ratified that gives tenants the ...

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Can I cancel or reschedule a move-out inspection appointment?

Yes, but a couple of things need to be considered. First, you have to be completely moved out of the property no later than the last day of the lease. If the lease ends on the 31st, you can't do the move-out inspection on the 1st of the following month. It has to be completel...

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Why is there a pet fee and not just a pet deposit?

We charge monthly pet admin fees rather than a pet deposit for several reasons:We have seen some circumstances where pet damage far exceeds the amount of a pet deposit and even the security deposit.Some things that pets do to properties are not really "damage," and the...

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Can I get my payment restrictions lifted?

Yes, it's absolutely possible to get your payment restrictions removed after you've bounced payments! You will have to wait at least six months and have a perfect payment record during those months (meaning paying on time, in full, every month). At the completion of that ...

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Waiving Late Fees

Unfortunately, we are generally unable to waive late fees. Due to fair housing requirements, potential liability, and out of a general sense of fairness, we need to treat all of our tenants the same and not give some tenants preferential treatment. It wouldn't be right to cha...

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Why do you always want us to communicate in writing?

We always prefer that tenants communicate with us in writing for several reasons:It's just more efficient. We can usually respond to an email in a couple of minutes, but we find that phone calls are generally 15 minutes at least. We can get a lot more done and assist far mor...

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Can my visiting friends or relatives bring a pet?

If you have a friend or relative visiting you, and they have a pet, the following policy applies:Visiting pets are NOT allowed unless they are approved in advance by The Revolution Firm in writing.In order to be approved, you must comply with the following:Pay a $25.00 Initial P...

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